Privacy Policy

Data Controller Information

veltraxonidiuma.top Ltd is the data controller responsible for your personal data. Our contact details are:

• Company: veltraxonidiuma.top Ltd
• Registration Number: HE739185
• Address: Stasikratous Street 106, Larnaca, 6023, Cyprus
• Email: [email protected]
• Phone: +357 24531035

Data We Collect

We collect and process the following types of personal data when you interact with our website and services:

Information You Provide Directly

• Contact Information: Name, email address, phone number, business name when you fill out contact forms or request services
• Communication Data: Messages, enquiries, and correspondence you send to us
• Service Requirements: Information about your fitness business and platform requirements

Information Collected Automatically

• Technical Data: IP address, browser type, operating system, device information
• Usage Data: Pages visited, time spent on pages, click patterns, referral sources
• Cookie Data: Information collected through cookies and similar technologies (see our Cookie Policy for details)

How We Use Your Information

We use your personal data for the following purposes, based on legitimate business interests and your consent where required:

Service Provision

• To respond to your enquiries and provide information about our services
• To deliver fitness platform setup services and ongoing support
• To communicate with you about your projects and service requirements

Business Operations

• To improve our website functionality and user experience
• To analyse website usage and optimise our services
• To comply with legal obligations and protect our business interests

Marketing Communications

With your explicit consent, we may use your contact information to send you marketing communications about our services. You can withdraw consent at any time by contacting us or using unsubscribe links in our emails.

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please refer to our Cookie Policy.

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Consent: For marketing communications and non-essential cookies
• Legitimate Interests: For website analytics, service improvement, and business communications
• Contract Performance: To deliver services you have requested
• Legal Obligation: To comply with applicable laws and regulations

Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your information in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our website and delivering our services, including:

• Web hosting and technical infrastructure providers
• Analytics services (such as Google Analytics)
• Email communication platforms
• Payment processing services

Legal Requirements

We may disclose your information if required by law, court order, or to protect our legal rights and interests.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:

• Contact Enquiries: 3 years from last contact
• Client Data: Duration of service relationship plus 7 years for legal compliance
• Website Analytics: 26 months (Google Analytics default)
• Marketing Data: Until consent is withdrawn or 3 years of inactivity

International Data Transfers

As we operate from Cyprus (EU), your data is primarily processed within the European Economic Area. If we transfer data outside the EEA, we ensure appropriate safeguards are in place, including adequacy decisions or standard contractual clauses.

Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data (right to be forgotten)
• Restriction: Request limitation of processing in certain circumstances
• Portability: Request transfer of your data to another service provider
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent for processing based on consent

To exercise any of these rights, please contact us at [email protected] or +357 24531035. We will respond to your request within one month.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and staff training
• Secure hosting infrastructure

Children's Privacy

Our services are not directed at children under 16 years of age. We do not knowingly collect personal data from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Phone: +357 24531035
• Address: veltraxonidiuma.top Ltd, Stasikratous Street 106, Larnaca, 6023, Cyprus

Supervisory Authority

You have the right to lodge a complaint with the Cyprus Data Protection Commissioner if you believe your data protection rights have been violated:

• Office: Office of the Commissioner for Personal Data Protection
• Website: www.dataprotection.gov.cy
• Email: [email protected]